Refund Policy

We are happy to accept returns within 30 days of a purchase if the item is in its original condition. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please include your receipt with your purchase and please do not send your purchase back to the manufacturer.

We cannot issue refunds for any item not in its original condition, is damaged or missing parts for reasons not due to our error, or any item that is returned more than 30 days after delivery.

To initiate a return, please contact : returns@saxon-home.com

Please include your order number int he subject line and please  describe the reason for your return. If eligible, we will issue you instructions for printing a shipping label and returning the item/

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 3-5 business days. If your refund does not appear within that time period, please contact your card issuer or your bank.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nationalhomeandlifestyle.com.

Once we accept your exchange send your item to address above.

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